PROFILE:

Coach, facilitator, organisation development and change expert, Lucy works with clients to enable them to better understand themselves, their teams and the systems in which they operate. She loves supporting people to develop new ways of thinking, find their purpose and get ‘unstuck’. Qualified with the Neuroleadeship Institute, she is an expert in using brain-friendly strategies which create insight-driven conversations that translate into measurable results for clients.

Lucy has worked in partnership with leaders and teams within multiple organisations, including the NHS, Civil Service, local government and voluntary sector, enabling clients to more effectively lead complex change. She is passionate about making work better, and creates interventions that develop healthy teams and organisations - always with an eye on building trust, collaborative relationships and emotional intelligence. Clients remark that what sets Lucy apart is her ability to offer a systemic lens that helps navigate the complexity that leaders currently face.

COACHING STYLE:

Clients describe Lucy as engaging, warm, articulate and insightful, with an ability to create a safe space and offer supportive challenge. Sessions create the space for reflection and clarity, supporting clients to develop new ways of thinking, and recognise and build on their own strengths and potential. She is approachable, down to earth, and works with clients to create strong, collaborative partnerships. Lucy has a track record of supporting clients to increase capability, improve effectiveness and deliver transformational change within themselves, their teams and businesses.

PROFESSIONAL QUALIFICATIONS AND TRAINING:

• Professional Certified Coach (PCC) 
• Energy Leadership Index Master Practitioner (ELI MP)
• Occupational Therapist BSC (HONS) with 26 years of experience working in the NHS mental health sector.

PROFESSIONAL MEMBERSHIPS:

• British Psychological Society, CIPD,

CAREER BACKGROUND:

Lucy has twenty years’ experience within leadership and organisation development and has worked in multiple sectors, including the NHS, Civil Service, education, local government, housing, charities and the private sector. She has led leadership, performance and talent strategies; culture change programmes; senior talent assessment centres, and the coaching offering for a large NHS body. She has worked with clients on a one- to-one, through to whole organisation level. She provides organisation design and development consultancy, designs and delivers personal and leadership development interventions, diagnoses and leads culture change programmes, and runs a bespoke personal development programme for under-represented groups of employees. Lucy is particularly adept at working at a full system level and regularly works with senior teams to define their purpose and strategy, deal with the ‘undiscussable’ issues, and improve team dynamics.

TESTIMONIAL:

“I absolutely loved working with Lucy, and genuinely believe everybody needs a Lucy in their life. Lucy provided me with a constructive space to discuss things that mattered. She provided me with safe challenge and some excellent tools that I can use in every aspect of my life, as well as work… I am not sure what more you would want for a coach.” Local Authority client

“Lucy always created a safe space for me to be honest which, on reflection, was key to setting effective goals. Lucy was always compassionate; she listened, empathised and helped me to move to a solution, but she also brought appropriate challenge…I feel that Lucy flexed her approach to help me get what I needed out of the session. It always seemed like Lucy asked the right questions that helped me to have deeper reflections and insights into myself.” NHS client